Dispute resolution services

Arbitration, mediation and conciliation for commercial disputes: which suits which dispute, how long it takes, and how it starts.

The centre offers three main services, each with its own rules, periods and fees; they can be combined — mediation first, then arbitration if no settlement is reached.

How a request is filed

File your request

Choose the service and complete the request form in minutes.

Request review

The centre's team reviews your request; it is sent to the other party once the registration fee has been satisfied.

Constituting the panel

A qualified arbitrator or mediator is appointed from the centre's roster, after considering the parties' nominations.

Holding the hearings

In-person or online hearings, properly conducted and formally recorded.

Issuing the decision

A binding award, or a settlement agreement signed and approved.

Why settle through the centre

Binding time limits

Set by the procedural rules

Full confidentiality

Over every document in the case

A single procedure

From request to award

Enforceable decisions

Under international conventions

• Commercial Arbitration — Binding resolution of commercial disputes by a neutral arbitral tribunal.
• Mediation — Facilitated negotiation toward a mutually acceptable resolution.
• Conciliation — A less formal procedure where a neutral proposes solutions to the parties.